Manage clients and their quote history
Add clients, find them by name, city or phone, see who opened their quote and who needs a follow-up, and open each client's quotes.
Updated 26 Oct 2026

Add a client
Use Add client at the top of Clients (name, phone / WhatsApp, city, notes), or add a new client right in the quote form. One phone number belongs to one client in your agency: if the number is already used, Calbil shows which client has it.
Find clients
Search by name, city, notes or phone in any format. Filter by city and status:
- Accepted, Viewed · no reply, Not opened, Lost, Draft only, No quotes.
Cards show how many quotes were shared, viewed, are pending and accepted, with WhatsApp and New quote shortcuts.
Client page

Counts, Edit details, New quote and every quote for this client. Agents can edit their own clients; managers all. Deleting a client (owner and manager) keeps the quotes.
Related guides
- Follow up with clients on WhatsAppSend a ready Roman Urdu follow-up on WhatsApp for quotes that were not opened, viewed without a reply or about to expire. Tracking is Premium.
- Find quotes: search, filters and totalsSearch by quote number, client or phone, filter by status, departure and validity, and see totals of your quotes at a glance.